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How to Fix the Black Screen with The Spinning Wheel On iOS 10?

Since the release of iOS 10 there have been a number of minor and some more major bugs users have encountered. Among the problems experienced are black screen problems.

Devices users describe their device screens going black for no known reason and a spinning circle appears.

If you have recently upgraded your iOS device to iOS 10 and are experiencing a black screen with a spinning wheel that does not go away, here are some possible steps to help resolve the problem.

Before You Try Anything (If Possible):

Make sure your device has been updated to the latest version of iOS for your device. Apple regularly releases updates and new versions to make any bug fixes needed. This can be done via Wi-Fi by going to Settings > General > Software Update.

Forced Restart:

Although restarting your phone can be annoying, it might be the shorter route to a resolution for a black screen with a spinning wheel on your device with no end in sight. Follow these steps:

  • Make sure your device is not connected to anything else
  • For iPhone 7 and iPhone 7 Plus – Press and old the Sleep/Wake (Power) button and the Volume Down button at the same time until the Apple logo appears
  • For iPhone 6s and previous models and all iPads – Press and hold the Sleep/Wake (Power) button and the Home button until you see the Apple logo

In some cases, a forced restart does not fix the problem and your device does not respond to the operation at all. The next recommended step would be to put your device into recovery mode.

Recovery Mode:

If using a Force Restart does not make the device come out of black screen, and your iOS device is still not responding, give this solution a try (by using the following steps, you will put your devise into recovery mode):

  1. Try backing up your device. Users have stated that on occasion the black screen goes away after 15 or more seconds. If you are experiencing a problem with black screen similar to that, you can back up your device using iCloud; Settings > iCloud > Backup > Backup Now.
  2. Next you will need to connect your device to your computer Windows or Mac, as long as the it has iTunes on it.
  3. Make sure you launch iTunes.
  4. In order to force start your device, use the instructions from above for Forced Start.
  • For iPhone 7 and iPhone 7 Plus – Press and old the Sleep/Wake (Power) button and the Volume Down button at the same time until the Apple logo appears
  • For iPhone 6s and previous models and all iPads – Press and hold the Sleep/Wake (Power) button and the Home button until you see the Apple logo
  1. Hold down the buttons, do not release the buttons until you notice screen in recovery mode. There will be a message. Select “Update”, and now iTunes will begin to update your device.