Do you want to send a feedback for an Apple service or product? Then the good news is you can. You can let Apple know when you run into problems. You can also make feedbacks, compliments, complaints, or suggestions.
Apple prioritizes these feedbacks because these tell them the areas where they are doing great or the areas where they need improvement.
The purpose of this article is to guide users, customers, and potential clients on how to provide their feedback to Apple.
It is important to note that Apple put a statement where they said they read every feedback that comes in their way. However, responding to each and every one of the feedback is not possible. Apple has a dedicated team that is assigned to reviewing and escalating feedbacks received every day. The proper outlets and departments get escalations from important feedbacks. These outlets include iTunes, iPad, Mac, and iPhone.
This is a reassuring way to tell Apple’s customers that their voices are heard.
How to Send Feedback to Apple?
If you run into problems or want to know how some functions are working, you need a technical support. You can get immediate help if the screen is broken, the buttons are not working, and a lot more by contacting Apple support. You can chat, call, or visit an Apple Store for additional support.
There are a lot of ways on which you can send your feedback. Here are some of the basics that you need to know about feedbacks. You can send one of the following:
• Feature requests for iOS or MacOS
• Complaints about Products or Services
• Bug Reports for Newly Released iOS versions and others
• Unresponsive, slow or crashing applications
• Performance Problems
• Other Suggestions
Submit Feedback on the Apple Website:
You can send a feedback online through Apple’s website.
1. Go to the following website: apple.com/feedback/
2. Select a Service or Product
3. There will be a form for you.
4. Provide necessary and complete details about your Feedback.
5. Don’t forget to add your email address. This can be optional.
As stated, Apple won’t be able to respond to every feedback that they receive. However, there’s still a chance that you will receive a response from them.
6. If you are done filling up the form, just simply click the Submit button.
There’s also a Feedback Assistant application that is available to Mac users.
How to Submit Feedback through the Assistant App (iOS and MacOS)
1. MacOS
The Feedback Assistant App is available on the public beta version of the MacOS.
• Click the Feedback Assistant App on the Dock in order to launch it.
• If this is the very first time that you are using the app, you will be asked to agree to the license agreement. Just simply click the Accept and Continue button.
• Sign in using your Apple ID and password when prompted.
• This is a similar version of the mail application
• Click the New Feedback Button
• Describe your issue and click Continue and Submit after you are done,
2. iOS
1. Go to the Feedback Assistant
2. Sign in using your Apple ID and the correct Password
3. Describe your Feedback in Detail and Send it.
Don’t forget that Apple employees and engineers would also love to hear great feedback from you. If you have something good to share, don’t hesitate to send a great feedback for it. If you discover some bugs, help other users by sending a feedback as well.
we Love apple. and you cant still translate like Siri to all langwages.Soo bad.
we dont care about your own bussness. we need your servises to whole over the word. we are buying your stuff. we have no siri in sinhala. and I am A Srilankan who bought Apple. And Love apple.you shoud divelop your servis to whole the World.
Plz make show battery percentage in battery icon.i have iPhone XR DEVICE
THANKS
I HAVE BEEN TRYING TO LEAVE A REVIEW WITH APPLE FOR 6 HOURS NOW! I JUST WANTED TO TELL THEM THANK YOU SO MUCH FOR RUINING MY CHILDS CHRISTMAS! ALL SHE WANTED WAS AIRPODS AND THAT WAS HER ONLY GIFT AND I WAS GUARANTEED THEY WOULD BE DELIVERED TODAY BUT BECAUSE THEY USE POSTMATES AS THEIR GHETTO LYING TRASHY STEALING N FRAUDULENT 2 HOUR GUARANTEED COURIER DELIVERY SERVICE MY DAUGHTER NOW HAS NOTHING FOR CHRISTMAS! 6 HOURS TALKING TO DIFFERENT ASSOCIATES AT APPLE AND LYING TRASH BAGS AT POSTMATES! THE COURIER NEVER EVEN CAME TO DELIVER HER AIRPODS! HE LEFT A VOICEMAIL SAYING, ‘YOU WANT YOUR STUFF OR NOT’ THEN HUNG UP! THE NUMBER DISCONNECTS YOU WHEN YOU CALL IT BACK! HE NEVER LEFT HIS NAME! THEN I CHECK POSTMATES REVIEWS N FOUND OUT THIS IS HAPPENING TO EVERYONE! HOW THE HELL IS APPLE GOING TO ALLOW PEOPLE TO BELIVE THEY ARE GETTING THEIR EXPENSIVE PRODUCTS SAFELY AND IMMEDIATELY WHEN THEY KNOW THAT POSTMATES HAVE RIPPED OFF SO MANY PEOPLE?! THE TERRIBLE REVIEWS GO BACK YEARS AND YET THEY STILL HAVE THE GUARANTEED COURIER DELIVERY OPTION ON THEIR WEBSITE! THIS IS A HUGE COMPANY THAT HAS RUINED CHRISTMAS FOR A LOT OF THEIR CUSTOMERS AND THEY DONT CARE! NOW IT SAYS ONLINE NOT TO ORDER FROM APPLE BECAUSE THEY KNOW WGATS GOING ON AND THEY ARE ALLOWING IT TO HAPPEN WHICH MEANS THEY ARE JUST AS GUILTY SCAMMING! AFTER 6 HOURS TALKING TO DIFFERENT ASSOCIATES THEN A SENIOR SALES REP THEY STILL ARE SAYING THERES NOTHING THEY CAN DO ABOUT GETTING ME MY DAUGHTERS AIRPODS IMMEDIATELY LIKE I WAS PROMISED! THE BEAT THEY CAN DO IS CHRISTMAS EVE?! THATS CUTTING IT TO CLOSE AND IM SUPPOSED TO BELIEVE THEY WONT SCREW UP AGAIN?! THEY HAVE MY MONEY! THE COURIER THAT SCAMMED ME AND DISRESPECTED ME WITH HIS GHETTO TRASH MOUTH STILL GOT HIS $5 FROM MY MONEY! THANKS APPLE!
I was very disappointed with the help I got from the technical team about getting a phone charger for my grandson as I tried to explain that I had a charger port that would not go in the plugs I have they keep saying I need a new plug for the usb cable what I was giving as it was apparently a faster charger and all I wanted was a charger for my grandson so he can change his phone
How can I send Praise to an exceptional employee to the Apple Company ??? This girl was SO WONDERFUL and after SEVERAL ATTEMPTS for help on a problem she helped me BEYOND…If this is the right way to contact Apple…Her name is SUZETTE and she lives in Canada…and she helped me on 3/11/21 @ APPROXIMATELY 12:30 TO 1:15 pm. I will also file a complaint as it took me about 8 Representatives to waste my time. Before I got to the GEM OF AN EMPLOYEE!!!! You truly need to hire more people like her that KNOW her job and Enjoy it !!! I have en=ven been disappointed with your Photo dept as well…WHAT A SHAME!
I am trading in my iPhone 12 for an Apple gift card, but it is showing the that my trade in value has changed to $0 due to “Incorrect Model Identification.” I am strongly sure that I sent the correct model because I only have one iPhone, and I clicked trade in button from my apple account which automatically filled my serial number.
I have contacted to 12 customer services, but no one can answer or solve my problem. Three of them cut me off during the chat and call, so I have to explain my case all over again for 12 times.
I would like to know who should I contact to clarify why my trade in iPhone 12 has “Incorrect Model Identification” which make no sense.
I am a student currently studying in Dubai and I would love to THANK Apple customer service for not helping me at all , all they did there was give me no hope at all and just try to make more money with the problem that I faced , all they did was give me useless ways to what to do in a way that it will benefit them and also I wasted six hours or maybe more sitting in that store actually believing that my iPad will be fixed but if there intention was to ruin my day then they definitely passed and scored full marks. Knowing that for a fact we are the reason that Apple has gotten a name in each and every community and country in this world and still they treat us like trash , I was so disappointed that they have no consideration towards the problem that I had , they didn’t even try to fix the dilemma that developed in my device and that to during an apple update. I am exceptionally frustrated with them like us buyers are being treated like this , I have four apple products and this is the first time this issue occurred and they were of no use at all , I really need the iPad for school and they knew that I was a student all they did was told me options that will benefit them and make me just give them more profit and nothing else .
I EVEN EMAILED THEM TWICE AND STILL I HAVE NO REPLY , CONTACTED ONLINE SUPPORT AND CHAT 4 TIMES AND ALL THEY DO IS TELL ME TO GO TO THE STORE WHEN MY EXPERIENCE TO THE STORE WAS DREADFUL AND DISGRACEFUL TO KNOW THAT THIS IS ALL THAT THEY DO TO HELP THEIR SO KNOWN LOYAL USERS , I AM CONSIDERING TO STOP BUYING APPLE PRODUCTS , FIRST OF ALL THEY ARE SO DAMN EXPENSIVE THEN THEIR TECHNICIANS THERE ARE NOT COOPERATING AT ALL AND ALSO THEIR CUSTOMER SERVICE THERE WHO ARE NOT HELPFUL AT ALL , THEY RUINED A CHILDS A DAY AND ALSO NOW THEY BROKE HER HOPES FOR HER IPAD BEING FIXED , THANK YOU SO MUCH APPLE FOR BEING PERFECT AT RUINING PEOPLES DAY AND BREAKING APART YOUND MINDS HOPES , I REALLY APPRECIATE THAT THE APPLE DID NOTHING TO REPAIR MY IPAD , THEN AGAIN THANK YOU VERY MUCH APPLE.
Apple is not secure did u know that my account got hacked I thought they were supposed to be a secure safe company someone hacked me and purchased something on the App Store it was an error it didn’t go through so now they have me paying for it when I didn’t even purchase it they have a nerve to ask me to pay for it when I didn’t even do it they should be paying for it not me
I have just spent a couple of hours with the wonderfully patient and efficient Walper in Portugal…the Apple assistant allocated to my problem. It was a really tricky one. My iMac would not connect with my printer after an upgrade and I had no password or Apple Administrator Account. Not the easiest thing to set up.
Thank you Walper.
Thank you Apple.
All systems go again.
Sue from Norfolk.