The more often an IOS updates on an iPhone and the more apps you seem to have running, the more possibilities there seems to be that something will get hung up during the update.
Usually it goes something like this; there is a notification of an update, you go to Settings > General > Software Update > Download > Install. The downloaded and installation process should run accordingly. Your device (iPhone or iPad) should then re-start and during setup you will be asked to enter your Apple ID and passcode.
Generally, what happens next is the start screen will show “Updating iCloud Settings”, and gets stuck there, appearing to cycle but never moving forward with the update.
This sort of problem might occur when attempting to update, restore or sometimes setup your iPhone or iPad.
Before taking any drastic measures or completely losing your patience, consider that if your device has a lot of videos, pictures or documents, iCloud might take some time. If this is the case, make sure you give the update extra time. Maybe even over night.
If it is evident to you during your update that there is an issue, here are some fixes you can try.
Restart Your Device
Generally, the operational “go to” for any technology, is to restart your device. To do this, press and hold the “Sleep/Wake” button on your device until the “slide to power off” option appears. Slide into the of position. Let the phone power down and remain off for 30 seconds. Press and hold the “Sleep/Wake” button again until the Apple logo appears, then your devise is powering back up.
If your devise happens to get stuck again after re-starting, choose to skip to set up iCloud setup process option. When you get to the iCloud portion, just tap “skip”. After the IOS update is complete you can go into Settings > iCloud, enter your Apple ID and turn iCloud on.
You Might Need to “Force” Restart Your Device
Sometimes you might have to force restart your device. No information should be lost when this is done.
- iPhone 6 and before: Hold down the home button, while also holding down the Sleep/Wake button – Until the Apple logo appears
- iPhone 7: Hold down the Sleep/Wake button, while also holding down the volume buttons – Until the Apple login appears
- Other iOS Devices; Hold down the home button, while alos holding down the Sleep/Wake button – Until the Apple logo appears
You should not lose any information or updates while trying a force re-start on your Apple device.
Utilize iTunes for The Update
No longer has the preferred method for updating in the age of everything wireless, however plugging in might just be the trouble freed way to go.
You will need to plug your device into your computer, Windows or Mac as long as you have iTunes installed on the computer.
- Plug your device in via USB cable
- Open iTunes (if it does not open automatically)
- iTunes should detect your device, verify it is the correct device
- Click on “Check for Update”, click “Download and Update”